Rival

Rival

Rival is a leading developer and supplier of online casino software along with being completely dedicated to delivering the best customer and player experience.

Rival Gaming software was first introduced to the world in 2006 and quickly became one of the most well known platforms for online gaming. The company has since licensed its gaming software and casino management services to over 30 operators focusing on markets world-wide. More than eighty unique games including the infamous and revolutionary i-Slot, a casino controller management interface second to none, solid partnerships with its operators and service providers, Rival’s products, services and business management philosophy combine to offer an ideal online casino solution for the discerning casino operator.

 

They offer a wide variety of standard and innovative slot games including the widely popular i-Slot games. They also have the full line of table games such as blackjack and roulette in their list of available casino games. They offer seven versions of video poker along with specialty games such as Keno and scratch cards round out their inventory allowing casino operators to cater to clients with a wide range of gaming tastes. The inventory can be customized to exactly fir what each website wishes to offer its clients and tailored as times and demand changes.

 

Rival is also one of the leaders in providing customer and client support for online casinos and their operators. They offer a wide range of options for customer contact which include the standard phone and email support along with a live chat feature that may be embedded directly on the casino website. This feature allows customers to bypass the wait time of email or the hold time of a phone call and speak directly to a live support person immediately. Many customers will only choose a casino based on the efficiency of its support and the faster problems are resolved, the more the customer will continue to return and also refer their online casino going friends.

 

Utilizing Rival’s powerful Casino Controller back-office interface, Rival offers transaction monitoring and auditing services in order to ensure fair payments to customers and affiliates through the request and review of player documents, promotional term fulfillment and many other factors, all the while maximizing casino efficiency. Rival offers comprehensive hosting and hardware services through its Casino Management Provision System. At no extra cost, they offer all operators access to all the necessary hosting and hardware to run an efficient, safe and secure casino property with minimal down time and fast downloads.

Hosting: A Class-A datacenter facility with redundant network feeds and power feeds with diesel generators that can power the facility for weeks.

Hardware: Their server hardware is fully redundant, with hot spares on site, capacity to spare and 99.99% availability.

Content Deliver: Rival’s outbound traffic is pushed using a global fiber-optic network enabling almost limitless scalability on the operator end, and incredibly fast downloads and updates on the user end.

 

With all these things in mind, Rival has become one of the industry leaders in software for online casinos available today. They continue to fine tune every aspect of their products and continue to stay at the leading edge of online casino technology. They also pledge to continue to provide the best customer support to all the owners and operators they partner with.

 

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